Frequently asked

No — you can check out as a guest. Creating an account simply lets you track orders, save a wishlist and check out faster next time.

If your order has not yet been picked for dispatch, our concierge can amend or cancel it. Email us as soon as possible with your order number.

Across the EU and the UK. Standard and Express options are shown at checkout with live delivery estimates.

Standard shipping is complimentary on orders over €150. Below that a flat rate applies, shown before you pay.

You receive a tracking link by email the moment your order leaves the atelier.

Our clothing is graded true to size with a regular fit and a slightly dropped shoulder unless a product page notes otherwise. Our fit model is 178 cm and wears a size S.

For tailoring and knitwear we suggest sizing down for a clean line; for coats and blazers, size up if you plan to layer.

Unworn pieces with tags attached can be returned within 30 days of delivery for a full refund.

Return the original piece and place a new order — it is the fastest way to secure your size while stock lasts.

Store knitwear folded, not hung, and refresh with a cool hand-wash or specialist dry clean. Every product page lists exact care.

Yes — reach our concierge for seam, button and hem repairs on Noble Muse pieces, so they stay in wear for years.

Use the “forgotten password” link on the sign-in screen and follow the email we send you.

Every newsletter includes a one-click unsubscribe, and you can update your preferences from your account at any time.